Your privacy matters to us. This page explains what personal data merryph collects, how we use it, and the rights you have as a registered player in the Philippines. Please read it carefully alongside our Terms and Conditions.
When you register on merryph, we collect the personal information needed to create and manage your account, verify your identity, and process your transactions securely. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your GCash or Maya account. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. All data collection is limited to what is strictly necessary for the operation of the platform and compliance with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for age verification and identity checks. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service quality. You can request a summary of the data we hold about you at any time by writing to support at merryph.id.
Name, date of birth, email, and mobile number collected at registration to verify your identity and keep your account secure.
GCash and Maya account references used solely to process deposits and withdrawals in Philippine pesos (PHP).
Device type, IP address, and session logs used to protect your account and improve platform performance on mobile.
The personal data we collect is used exclusively to operate the merryph platform, fulfil our obligations to you as a registered player, and comply with the requirements of Philippine law. Your information allows us to process deposits and withdrawals, verify that you meet the minimum age requirement of 21 years, and send you important account notifications such as transaction confirmations and security alerts. We may also use aggregated, anonymised data to analyse platform usage trends and improve the overall experience for Filipino players — this analysis never identifies you personally. merryph does not use your data for unsolicited marketing communications, and we will only contact you about your account or platform updates that are directly relevant to your use of the service. We do not sell, rent, or share your personal information with third parties for their own commercial purposes under any circumstances. Where we engage trusted service providers to assist with payment processing or identity verification, those providers are contractually bound to handle your data only as instructed by merryph and in accordance with applicable data protection standards.
merryph uses cookies and similar technologies to keep you logged in, remember your preferences, and gather anonymised analytics about how the platform is used. These cookies do not contain your financial or identity data. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. By continuing to use merryph after reading this policy, you consent to our use of cookies as described here.
We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the merryph platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their duties, and all such staff are bound by confidentiality obligations. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities as required by law.
As a registered user of merryph based in the Philippines, you have specific rights regarding the personal data we hold about you, in line with the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to know what personal data we hold, to access a copy of that data, and to request corrections if any information is inaccurate or out of date. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at support at merryph.id with your full name and the nature of your request, and we will respond within a reasonable timeframe. We are committed to handling all data rights requests with transparency and without undue delay.
Request a copy of the personal data we hold about your account at any time.
Ask us to update or correct inaccurate information linked to your account.
Request deletion of your data where it is no longer needed, subject to legal retention requirements.
Lodge a complaint with the National Privacy Commission if you believe your rights have been breached.
Quick answers to what Filipino players most often ask about how merryph handles personal data.
If you have any concerns about how merryph handles your personal data, our support team is ready to help. You can also visit our FAQ page for quick answers, or create a free account to get started today.